A good packaging is synonymous with the warranty. Packaging is very important for the product purchased and shipped to arrive intact. In fact, in online sales, the logistics service plays a decisive role in ensuring customer satisfaction.
1 subjects involved supplier: samaricar srl with head office via a. 75 / b, 85034 francavilla to sinni pz (it), tva number 02047040767. Client: the person identified by the data entered at the time of registration. 2 object of the service thanks to the e-commerce service, the supplier makes available to the customer a virtual shop from which it is possible to visualize and buy spare parts and accessories for cars.
The registration of customer data may take place before and after inserting the items into the basket. These terms and conditions of sale are an integral and essential part of the sales contract, which is why they must be examined by the customer before completing the purchase procedure.
The submission of the order confirmation therefore implies a perfect knowledge of the conditions of sale and the indications provided during the purchase procedure and their full acceptance. The receipt of the order in its information system commits the supplier only after the latter has sent the above written confirmation.
Each order received is stored in the client's private area, which can access it to verify its contact details and communicate any changes. And will refund for free the price already paid for the purchase of products that are no longer available. However, the unavailability of one or more of the products ordered will not give the customer the right to cancel the entire order.
Any right of the customer to compensation for damages is excluded, as well as any contractual or non-contractual liability for direct or indirect damages to persons and/or things, caused by the non-acceptance, even partial, of an order. Unless otherwise stated in writing, all prices indicated must be included as "tva included" and expressed in euros. The information provided by the customer shall be authentic for the issuance of the invoice.Payment must, in all cases, be made within 7 days of the date of the order, otherwise the order will be cancelled. Delivery to the courier usually takes place within 24/48 business hours of the end of the order. Without prejudice to the period of 30 days from receipt of the order/payment, the time limits for the delivery of the goods must be considered indicative.
Express mail delivers the goods every day, Monday to Friday, from 9:00 a. For the delivery of the goods, the presence of the customer or his representative is required at the address of the consignee indicated in the order.In the event of the client's absence, a second passage through the mail is provided within 24/48 hours. In case of a negative result also of the return, the customer will be contacted to resolve the causes of the non-delivery. The costs incurred by the carrier for post-second delivery attempts and possible storage costs in the carrier's warehouses must be understood as being the responsibility of the customer or consignee. It is possible for the customer to request delivery service by appointment. Upon delivery of the goods by the courier, the customer is required to verify: - that the number of packages delivered corresponds to what is indicated on the transport document of the mail; - that the packaging is intact, undamaged, wet or in any way altered, even in sealing materials (adhesive tape or metal straps).
Any damage to the packaging and/or the product or the inadequacy in the number of packages or indications must be immediately challenged by placing a "control reservation" on the carrier's delivery note. Once the courier document has been signed, the customer will not be able to object to the external characteristics of what has been delivered. Even if the packaging is intact, the goods must be checked within 2 days of receipt.Any report beyond these conditions will not be taken into consideration. If the carrier is unable to deliver the goods, for reasons not attributable to either the carrier or the supplier, the order will be automatically cancelled and the customer will receive a refund of the amount paid. In accordance with the legislation in force, goods travel at the supplier's risk. The risk of loss or damage of property is transferred to the consumer only when the consumer enters possession of the property.
The customer relieves the supplier of any liability resulting from the issuance of incorrect tax documents due to errors in the data provided by the customer, being himself responsible for the correct insertion. 10 guarantees all products sold by the supplier are covered by the 24-month commercial warranty against non-compliance, in accordance with Legislative Decree 24/02. In the event of non-conformity, the supplier will return, at no cost to the customer, the conformity of the product by repairing, replacing, reducing the price until the termination of the contract. A minor non-conformity for which it has not been possible or is excessively binding to perform repair or replacement repairs does not entitle to the termination of the contract but only to a reduction in the price. If, following a technical verification, the malfunction does not result in a lack of conformity (in accordance with Legislative Decree 24/02), all verification and restoration costs will be borne by the customer, as well as transport costs if incurred by the supplier.In the event that, for any reason, the supplier would not be able to return a restored or replaced product to the customer, the supplier may, in his sole discretion, return the entire amount paid or replace it with a product of equal or greater characteristics. No damage may be claimed from the supplier for any delay in the completion of repairs or replacements. Where the application of the guarantees provides for the return of the product, the rules described for the right of withdrawal shall apply. The 24-month warranty expires in the following cases: product changes (including paint), product damage due to inadequate or incorrect installation or repair, product damage due to negligence, accidents, modifications and damage to the product due to fire, lightning, earthquakes and force majeure.
In this case, the supplier will replace the product once the goods are returned and the condition of the goods verified. All items must be returned intact and in the same condition in which they were received, together with the original package. 12 return service and return policy return service the supplier offers to its customers the "return service": a simple and streamlined return procedure that relieves the customer of the obligations related to the return of the purchased items for which he has decided, for whatever reason, to terminate the purchase contract, in compliance with the legislation in force. This amount will be deducted from the refund value of returned items. If the reason for the return is attributable to the supplier, the use of the "return service" is free of charge.Although this is not expressly stated in the integrity of the articles to be returned, availability within the time of service.., reference is made to the current law on the right of withdrawal, set out below. Right of withdrawal 1 in accordance with Art. 21/2014, the consumer customer has the right to terminate the purchase contract for any reason, without having to provide explanations and without penalty within 14 days from the date of receipt of the goods.
The conditions, modalities and modalities for the exercise of this right, in accordance with articles 54 to 59 of Legislative Decree No. 21/2014, are illustrated in the following articles 2, 3 and 4. 2 In order to exercise its right of withdrawal, the customer must send a written communication to the supplier to that effect before the expiry of the withdrawal period. To this end, the consumer may use the withdrawal form made available by the supplier or submit any other explicit declaration of his decision to terminate the contract. This communication must be sent by: - registered letter ar upon receipt of the goods, the supplier will verify its integrity and communicate it to the customer.
The supplier will reimburse the customer for the payment received within 14 days of receipt of the notice of withdrawal, without prejudice to the right to suspend the refund until the customer has received the goods that are the subject of the withdrawal or until the customer has provided proof of return. The supplier is not required to reimburse the additional costs if the consumer has expressly chosen a type of delivery other than the cheaper type offered by the supplier. The actual period of repayment of the amounts paid by the customer then depends on the credit institutions concerned.
In all cases, the customer will not incur any costs as a result of the supplier's reimbursement. 3 the right of withdrawal may be exercised only in respect of the product purchased in its entirety; it is not possible to withdraw only part of the product purchased.
The purchased product must be returned intact and in its original packaging, complete in all parts including packaging and any documentation, etc. In case of deterioration of the goods during transport, the supplier will inform the customer of the incident (within five working days of receipt of the product in its warehouses), to allow the customer to quickly file a claim against the mail chosen by him and to obtain refund of the value of the product (if insured by the customer). The supplier is not liable for damage, theft or loss of products returned by uninsured shipments at the customer's expense. 4 the right of withdrawal is extinguished in the event of a defect in the substantial integrity of the returned goods, and therefore as an example in the case of: i absence of the outer packaging and/or the original inner packaging; ii absence of integral elements of the accessory product, parts...; iii damage to the product for reasons other than its transport; iv abnormal condition of preservation.
However, the customer is not responsible for the decrease in the value of the goods resulting from the handling of the goods necessary to establish the nature, characteristics and operation of the goods themselves. If the right of withdrawal is revoked, the supplier will return the purchased product to the customer. 13 liability the supplier assumes no responsibility for any service attributable to a case of force majeure such as, for example, accidents, explosions, fires, strikes and/or lock-out, earthquakes, floods and other similar events which prevented, in whole or in part, the performance within the time limits agreed in the contract.The supplier shall not be liable to any party or third parties for any damages, losses or costs incurred as a result of non-performance of the contract for the reasons mentioned above, the customer being entitled only to reimbursement of the price paid. The supplier shall not be liable for any fraudulent and unlawful use by third parties of credit cards or other means of payment when paying for the purchased products. At no time during the purchase process, the supplier may know the data of the customer's credit card, which will transmit them directly to the payment service manager without intermediation and to which it will be automatically connected, returning to the supplier's website. At the end of the procedure. Telephone, post; communication and/or transfer of data to third parties (other than the subjects referred to in (c) for the promotion and/or sale of products and services, using traditional and/or automated methods.
The data processed shall be updated, relevant, complete and not excessive in relation to the purposes listed above for which they are collected and processed. Legal basis for processing for the purposes referred to in point 3. For the purposes referred to in point 3.
B, the legal basis for the processing of personal data is based on compliance with legal obligations. For the purposes referred to in points 3.
D, the legal basis for the processing of personal data is based on the consent of the person concerned. The data shall be kept under the supervision of the necessary and appropriate technical and organisational measures to minimise the risk of destruction or loss, unauthorized access or unauthorized processing, including but not limited to: ssl certificate in the company's domain, use of secure aruba servers and proprietary servers protected by firewalls, copies of data backup, access to data management platforms by authorised personnel only. The treatment is performed directly by the owner's organization, by its managers and/or authorized for processing. Legitimate interests pursued by the controller the legitimate interests pursued by the controller in the processing of the data arise from compliance with and compliance with contractual obligations signed between the parties. 6 the legality of the processing is based on the consent clearly expressed by the person concerned, carried out via the electronic platform of the owner's website. Provision of data and compulsory or optional nature of the provision without prejudice to the autonomy of the person concerned, the provision of personal data may be: strictly necessary for the provision of the service point 3. A compulsory, in accordance with Community law, regulation or legislation, point 3. B optional for the carrying out of the business information and promotion activity point 3.D failure to provide one or more data whose processing is envisaged for the purposes referred to in points 3. B will make it impossible to carry out the activities necessary for the provision of the services/products requested by the person concerned. In case of refusal, it will therefore be impossible to complete the registration and/or purchase process and the controller will not be able to fulfil the contractual obligations.
Failure to provide data for the purposes referred to in point 3. D will have no effect on the legal relations being established or in progress, but will exclude the possibility of carrying out the activities indicated. The person concerned has the right to withdraw his consent at any time. Withdrawal of consent does not affect the legality of consent-based treatment prior to revocation. Disclosure of personal data to third parties: categories of recipients personal data will be processed by the controller, by subcontractors designated by the controller and by strictly authorized subcontractors.
In particular, the Data Controller has designated as authorised the processing of data of interested parties: employees of the Data Controller, including system administrators, for the purpose of fulfilling the tasks assigned to them, temporary work providers used by the Data Controller, trainees. Data processed by samaricar srl are not subject to disclosure or transfer to countries outside the European Union or to international organisations. Data retention time with reference to the purposes of points 3a and 3b shall be kept for the period necessary for the management of the contract and compliance with legal obligations (10 years). With reference to the purposes of points 3c and 3d, the shelf life shall be set at 5 years. Existence of automated decision-making processes The data controller does not carry out automated decision-making processes such as e.
Rights of the person concerned the person responsible for the processing of the data designated for the reply to the person concerned in the event of the exercise of the rights is: mme sarubbi angela (single administrator). In accordance with Articles 15 to 23 of the Regulation, the person concerned has the right to request from the owner: access to the personal data contained in paper and / or electronic archives, rectification, updating, cancellation or integration, if incomplete or incorrect, as well as to oppose their processing for legitimate and specific reasons, cancellation without undue delay if one of the reasons set out in Art. These general conditions refer, although not expressly provided for, to the combined provisions of the Civil Code, Decree-Law 206/2005 and Legislative Decree 21/2014. For any dispute between the parties on this matter, it is agreed that the Lagonegro (pz) Court will have jurisdiction.
Your comments are very important the comments are of fundamental importance because they help us grow and improve for any reason of possible dissatisfaction, we ask you to contact us before any negative feedback we are extremely available to put all the attention and assistance to solve the problems encountered you can contact the support service to tel: 0973644038 mobile: 3463127110 we also ask you not to penalize us with negative comments for the problems found not because of us but by third parties, such as couriers and/or other parties not part of our staff. Distribution of automotive parts and accessories. Samaricar srl distribution of automotive parts and accessories 85034 francavilla in sinni (pz) italie tel. The photo presented is intended to present the product me301372 similar to: q0002691v003000000 front left electric window regulator with engine application on: brand: smart model: city-cut'- cabriolet (450_) power supply: diesel - gasoline version: 2 doors period from: 01 / 1998-> until 02/2007 our brands: idpart application on: brand: nissan model: navara pick-up (d22_) power supply. The item "Lower front left electric window with fortwo smart motor 2002-" has been on sale since Thursday, June 25, 2020.It is in the category "auto, motorcycle - parts, accessories\auto\ spare parts\ interior\ window cleaners, cranks". The seller is "mantradecp" and is located in/in francavilla in sinni (pz). This item can be shipped to the following country: European Union.